Proper packaging is essential to ensure that the cases arrive without damage. Please ensure that all RX or paperwork is packaged separately and dry.
- Suggest using individual bubble wrap or similar packing material for each component (models, bites, impressions, etc.) and secure with rubber bands or taps.
- Place all components, including their RX, photos, special instructions, etc., inside a plastic bag that is secured from falling out.
- Before sealing the shipping box, please add enough packing material on the top to protect the cases during transit.
- Attach a preprinted shipping label to top.
Note: If you are sending a scheduled rush case, write “RUSH” or "URGENT" on the top of the prescription. To schedule a rush case, please always email our Customer Service team.